Together we are UNSTOPPABLE.
Quest Health goals and objectives closely align with the university’s goals, setting the projected course for VCU Health for the years 2022 to 2028. Download the Quest Health 2028 plan for additional details regarding the health system’s themes, goals and strategies.
Workforce wellness
We commit to a culture that is unified in service, trust, accountability and respect for all.
- Ensure our team fully meets the needs of the patients and families we serve.
- Continuous recruitment of patient-centered team members.
- Educate and communicate the impact of ongoing learning.
- Develop opportunities for VCU & VCU Health System employees and students to grow in a respectful culture.
Patient-centered care
Our care is consistently safe, skilled and kind.
- Timely access for patients.
- Excellent experience across the care continuum.
- Execute on high acuity and innovative care models to differentiate VCU Health.
- Optimizing safe patient care (success metrics in safety reporting).
Improving health outcomes
We commit to improving optimal health outcomes for all patients and communities served while acknowledging their unique needs.
- Identify and reduce unfavorable health outcomes.
- Develop strong and enduring partnerships with community-based providers, organizations and payers to improve health outcomes.
- Inform and promote policies that advance optimal health outcomes.
- Align with VCU and academic partners to support education/training, research and service.
Innovative research and education
To improve health through exceptional and innovative discovery, training and patient care.
- Strengthen VCU Health System as a learning health system, where patient care, education and research are seamlessly intertwined.
- Strengthen infrastructure to support top-quality basic, clinical and population-based research.
- Attract, develop and retain high-achieving faculty and staff.
- Boost public, private and philanthropic support to increase our impact and value.